Incorporating User Experience into Web Design and overall SEO Strategy Part 2 | What is your website visitor interested in?
“You don’t build it for yourself. You know what the people want and you build it for them.” Walt Disney
Well, so what do they want? Too often business owners and marketers will be so concerned with our desires for immediate gratification, that we forget the most important part of the user experience is to first know what the user wants to begin with. The User’s wishes have to be fulfilled, and this can only be done by understanding what their actual wants are.
In the end, the most likely reason a user will be at your site is the content they are searching for. Ensuring that you have the right content for your target market is always the starting point of a strong User Experience Web Design and Development strategy.
A futuristic idea is to eventually engage with more than just dynamic content. Some sites and developers are trying to design and develop with predictively created content in mind. No, this isn’t a reference to retrieving content predictively for an individual, but to aggregated and create content customized for that individual, based on their wishes. Many apps and sites are trying this now, but are still locked in predisposed rules, there is some traction to developing a truly customized experience with completely original and created content based solely on the user’s desires. The option of AI responsiveness is also worth mentioning since it would be the logical step forward in producing a truly responsive development. How long something like that will take to get here is only limited to our motivation to bring it.
Well, so what do they want? Too often business owners and marketers will be so concerned with our desires for immediate gratification, that we forget the most important part of the user experience is to first know what the user wants to begin with. The User’s wishes have to be fulfilled, and this can only be done by understanding what their actual wants are.
Know Your Website Users
Some sample data and use existing models to determine what the user may want for their desired field and interests. This is a legacy method that, while it can’t be abandoned completely, has to adapt to incorporate new, and in some cases, yet to be developed methods. Using bots and spiders to pull information can give us a decent picture of the past, but little more. Simply assuming that what has always worked will continue to without refinement is a recipe for marketing disaster. Instead, we need to make use of the resources available to use and to constantly incorporate the ideals of “what is next” into our user engagement plan. Sampling data, while important, will need to continue evolving to keep up with the users of today and tomorrow. Some methods include using call and data tracking methods that will replace the antiquated methods of only a few years ago. There are voice and ad tracking software resources now that are able to determine exact ad responses, and the tracking of those ads. One might ask, “when will a data tracking software come out where the user is able to rate the ad itself?”. This may sound like an absurd question to those in legacy mentalities, but when thinking of what the user wants, there is no better place to begin.Content That Writes Itself
In the end, the most likely reason a user will be at your site is the content they are searching for. Ensuring that you have the right content for your target market is always the starting point of a strong User Experience Web Design and Development strategy.
A futuristic idea is to eventually engage with more than just dynamic content. Some sites and developers are trying to design and develop with predictively created content in mind. No, this isn’t a reference to retrieving content predictively for an individual, but to aggregated and create content customized for that individual, based on their wishes. Many apps and sites are trying this now, but are still locked in predisposed rules, there is some traction to developing a truly customized experience with completely original and created content based solely on the user’s desires. The option of AI responsiveness is also worth mentioning since it would be the logical step forward in producing a truly responsive development. How long something like that will take to get here is only limited to our motivation to bring it.
Even owners of a longtime, Glen Ellyn mom and pop establishments could have benefited from a simple website or inclusion in an online directory. We encountered a client who had absolutely no presence in any directory, yet had been in business in Glen Ellyn for over 30 years. We thought something like this would be impossible, but he was an internet ghost. It is not often that a local business owner says he or she has “too many” customers(although we may switch keywords at times to keep from peeking). In addition to regular, sustainable and residual customer, a web presence brings in new clientele that happen upon sites when looking for a product or service. Many websites cost very little to create and maintain, and results-driven online directories are affordable too. If you're unsure of where to begin in building an online following, hire someone to help you or contact us today. The money you invest will pay off over time and many companies offer a flat fee to maintain the site for you. Ultimately, if you don't tap the resource, it is an avenue of growth that your business will not experience.
Remember that it is not enough to rely on word-of-mouth or traditional marketing techniques to bring in new local customers. Hanging your digital shingle in cyberspace is also vital and easier than ever to accomplish. Give potential customers the answers to their questions in an immediate way in order to win their business and not lose them to more visible competitors.
Beautiful Sites Unable to be Found in Search Engine Results.
This point is similar to having a lack of web presence but applies beyond the digital realm. Having a website is a great start, but the having one that is invisible to the search engines is nothing more than a place for people to go when they read your business card. One of our Naperville SEO clients learned this the hard way. He had a brilliant website, that was designed well, and written well; it was just all images and invisible to the search engines (warning, any images of text on your site are absolutely worthless). Ultimately, he brought us to his Naperville office to discuss a way to boost his Search Engine Optimization and elevate his listing in the SERPs. It took an entire rebuild of his site due to the poor decisions of his previous web designer, but we had him on the top of his 5 main keywords within a month.
Location Location Location
If people do not know where you are located, they cannot give you their business. We often work start Chicago clients who don't even have access to their Google+ and Local citation sites. This data is absolutely imperative to building business in the local market. This means promoting your web location in addition to your physical address. Unfortunately, people are so programmed to find the answers to all questions immediately that they will not take the time to track you down if a competitor offers ease of information. Additionally, with the improvements in local search functions on smart phones, over 50% of local market share is now going to the top 5-10 listings in a map search. Do whatever it takes to let people know where you exist, from web presence optimization to the signage outside your location to inclusion in web listings for your industry.
Take the Temperature
One of our Barrington Web Design clients was absolute in that he didn't care about what his clients thought of his services. That was, at least, until he started reading his reviews online. He soon found that reputation and feedback management are absolutely critical in the way of local business targeting.
There has never been a financial advantage to being an industry “best kept secret.” Ask customers how they found you and how you can improve your physical visibility. Those that are most loyal to your business will want to help and will be honest with you. Do not lose customers to frustration or impatience at having to track you down, instead make it easy to find you and even easier to buy your products or enlist your services.
It's Hard to Acquire Community Business without Community Outreach.
There is a reason that people say “the more you give, the more you get.” Find simple ways to give back to the community of your loyal clients and build your reputation for future local clients. Simple ways to get involved include sponsoring a local event, donating a product or service to a fundraising auction or volunteering at a local non-profit organization. Align your name with a cause that you believe benefits your client base and one that represents your business ideals.
Not only does outreach earn you the respect of the community, but it also creates a culture of social consciousness in your business, encouraging employees to reach out when they are off the clock too. You can feel satisfied knowing that you went beyond the call of duty to help the community and build a strong image of beneficence in the process.
Focus on local marketing does not have to be overwhelming. Find simple ways to reach out to your local audience through an online presence, easy-to-find location and outreach programs. By participating in just a few initiatives, you’re taking down some of the barriers that may be holding your business back. This then allows you to increase your business and root yourself in your community.
Every single color that you can think of can be used on the internet these days, which means that picking the right colors can be a mammoth task. Here is a swift summary of how some colors can provoke certain reactions.
Green is linked with nature, peace and jealousy. It is also a truly relaxing color and is perfect to use for a relaxing effect. The color white stirs up feelings of purity, simplicity, emptiness and innocence. If used as the main color of a site, it creates a clean and simple feel.
Blue is most commonly associated with business sites as it's a strong color that's associated with confidence, coldness, depression, water and peace. The color blue is linked with confidence, loyalty and coolness. It's the best-known color in the world and it's used by many companies to create a feeling of strength & confidence( plus, blue and orange seem to be the Naperville and Chicago favored colors).
Black is linked to feelings of mystery and refinement. For more detail go to: www.instant-video-streamer.com. An extremely popular color in design and photo web sites, it can be used effectively to contrast and liven up other colors. Green is linked to organic, nature and relaxation. The paler end of the green spectrum can be used to give a site a relaxed feel.
Grey can be associated with respect, humility, decay and boredom. It's used a lot to form shiny gradients in website design to give a professional, ordinary feel to a site. Orange is strongly associated with spirituality and healing. It's the color that symbolizes Buddhism and it has a calming energy about it. It's a bold color that is not as lively as yellow but not as deep as red.
Darker shades of purple can be very deep and luscious. It is linked to royalty, spirituality, arrogance and luxury. Lighter shades can represent romance and delicacy. It's a color that's not really used much on sites. Full of energy, vibrancy and stimulation, orange is a fantastic color to use in designing web-sites. It is used to bring youthfulness to a design.
Color's role is not just to make a website look good; it can encourage feelings & emotions from the audience. In the Chicago and Naperville areas, this can be especially important because of how emotionally driven local customers can be. Choosing colors that annoy the end user can have damaging effects on your website, while cleverly selecting can mean that the website meets user expectation.
Some time ago, Vanessa Fox, from the Webmaster’s Central blog, wrote that the page from the Google Help describing these Sitelinks, 
Please feel free to verify the results. We were listed #1 this morning. As you can see, there is no login to Google, so nothing would be effecting the indexing based on preferences.
This is further proof that large cost, local SEO groups are charging more for their services than the average business should be paying. This is in no small part a benefit of the mapping techniques discussed
